Privacy Notice

What This Notice Covers

Avatar Learning Center teaches math and coding to children in live online classes. This notice explains what personal information we collect on avatarlc.com, on the enrollment and assessment forms, and in the student, parent and instructor portals, how we use it, who sees it, and the choices you have. We collect only what we need to teach and to run the school, and we never sell or rent personal information to anyone.

What We Collect

From parents and guardians. When you book a free assessment or enroll, we ask for your name, email address, phone number and mailing address, the billing name and address if it differs, your child's first and last name, grade and school, an optional student email address, how you heard about us, and anything you choose to tell us in the notes. This is what we need to place your child, schedule classes, send class information, invoice you and reach you in an emergency.

From students. In the student portal we record what the class needs and nothing more: attendance, homework and quiz answers and scores, the time spent on each assignment, questions a student marks for the teacher, progress through the course, and the optional avatar a student picks. Teachers use this to run the class, and the parent portal shows it to you.

Payments. Payments are processed by PayPal, by card or from a PayPal account. PayPal handles the card or account details under its own privacy policy; we receive a confirmation and an order reference, never your card number.

Website visits. On the public pages of avatarlc.com we use cookies and similar technologies for analytics and advertising: Google Tag Manager, Google Analytics, Google Ads, the Meta pixel and Microsoft Clarity. They tell us which pages are read and whether our advertising works. None of them runs on the portals or on any page a student uses for class. A cookie bar on every public page lets you accept, decline or choose; in the United States they are on unless you opt out, elsewhere they stay off until you accept, and you can change your choice at any time from "Cookie settings" at the bottom of every page.

Email and notifications. We send enrollment, class, homework and billing emails, and occasional newsletters, through Brevo, our email service. Every newsletter has an unsubscribe link; class emails continue while your child is enrolled. If your browser offers you web push notifications from us (through Brevo's WonderPush service) they are sent only if you opt in, and you can turn them off in your browser at any time.

Children's Information

Our students are children. A parent or guardian enrolls a child and creates the student account; a child never signs up alone. From a student we collect only the classwork described above. We do not use a student's information for advertising, we do not run advertising or analytics tools on student pages, and we do not share it outside Avatar Learning Center except with the service providers below that help us run the school. A parent or guardian can see their child's information in the parent portal at any time, and can ask us to correct or delete it.

How We Use Information, and Who Sees It

We use personal information to place a student at the right level, run the classes, check homework and show progress, communicate about enrollment, schedules, billing and emergencies, process payments, and improve the website. Within Avatar Learning Center it is seen by your child's teachers and by the staff who handle enrollment and billing.

We share information only with the service providers that process it on our behalf, under their own privacy and security terms: our website host, PayPal for payments, Brevo for email and notifications, Google Workspace for email, calendars and records, and the analytics and advertising tools named above for website visits. We may also disclose information when the law requires it. We do not sell or rent personal information, and we do not share it with anyone else.

How Long We Keep It

We keep enrollment, class and payment records while a student is enrolled and for as long as we need them afterwards for our records, for re-enrollment and to meet legal and accounting requirements. If you ask us to delete your family's information, we delete what we are not required to keep and tell you what remains and why.

Your Access to and Control Over Information

You can manage your family's personal information at any time. By contacting us, you may:

• Request a copy of the personal information we hold about you or your child
• Ask us to correct or update anything that is inaccurate
• Ask us to delete your information, subject to the legal and operational requirements above
• Opt out of newsletters, advertising cookies or push notifications
• Raise any concern about how your information is being used

If you believe we are not handling your information in accordance with this Privacy Notice, please contact us: